During the initial phase of a company,
you only need a few employees to process the customers’ requirements. You can
serve hassle-free information requests from customers by hand.
As time goes by, you start growing rapidly from a startup
to a mid-size organization. As your business needs increase, you can’t rely on
the old, manual systems. Your many customers may not be satisfied with a slow
delivery mechanism. For a thriving business, you need a systematic approach to
tackle different issues which may arise while managing the finance and other
operations.
Managing day-to-day activities can be challenging—that’s
why companies are increasingly moving to enterprise resources planning
solutions like Dynamics 365 and Oracle. For those who don’t know, ERP is a
software solution that provides businesses with information necessary to
efficiently manage their processes. However, with so many options in the marketplace, choosing
the right ERP solution can be challenging. Since it can be your largest and
most important investment, you shouldn’t take it lightly.
To help you make the right decision, we are comparing the
two leading vendors in the industry: Dynamics 365 vs Oracle.
Dynamics 365 Overview
Dynamics
365 is the next-gen ERP solution Microsoft launched in November 2016. Since its
launch, there has been a lot of buzz in the market about the product. Some
analysts think it is just a merger of CRM and ERP while others believe it is
far more than that. Dynamics 365 is capable of providing a helping hand in
finance and operations, marketing, sales, customer service, etc.
Dynamics
365 is a true business intelligence tool because unlike many other ERP
solutions, it is cloud-based. It comes with powerful tools such as Cortana
intelligence and robust business skills making it stiff competition for other
ERP solutions on the market.
Powered
by Microsoft technologies, it smoothly integrates different Windows
applications. For instance, you can synchronize it with Microsoft Outlook so
that users can update inventory and sales quotes directly from the email.
Dynamics 365 is a massive integrated system but comes with a straightforward
and easy to understand user interface.
Oracle Sales Cloud Overview
The
journey of Oracle CRM started in 1998 with the launch of products such as
‘Oracle Marketing Online,’ ‘Oracle Sales Online,’ etc. However, it came into
the big picture when it took control over Siebel Systems in 2004.Today, Oracle
relishes the lion share of the total ERP market. It offers a wide range of
applications to manage sales and service operations.
Oracle’s Customer Experience platform
is divided up into different clouds. Each cloud has a distinct set of
functionalities.
Oracle clouds:
- Marketing
Cloud
- Sales
Cloud
- Engagement
Cloud
- Loyalty
Cloud
- CPQ
- Service
Cloud
- Social
Cloud
Oracle Sales Cloud
Oracle’s Sales Cloud is a great tool that can empower an
organization and help them earn more leads and be more productive. This
application has been designed to give sales departments adequate support and
information so that they can make smart business decisions at crucial stages.
The Oracle Sales Cloud tool provides users with varying
capabilities that enable high organization and productivity.
Dynamics 365 vs Oracle
Sales Cloud: A Quick Comparison
- Let’s
look at a brief comparison of both ERP solutions and find which can better
help you achieve your goals. Note that these statistics come from a report published by Panorama Consulting.
Market Share
Undoubtedly, both Dynamics 365 and Oracle are big players, but
Dynamics 365 has a slight edge over Oracle in terms of market share .
- Dynamics
365 – 16% of the total ERP Market
share
- Oracle
– 13% of the total ERP
Market share
Dynamics 365 vs Oracle
Sales Cloud Result: Dynamics 365 is the winner in this category.
Implementation Duration
- Implementation
Duration for Dynamics 365
Planned – 21.4 months
- Implementation
Duration for Oracle
Planned – 20.4 months
Project Cost
- Dynamics
365 – $2.06 Million
- Oracle
– $2.05 Million
Dynamics 365 vs Oracle
Sales Cloud Result: Draw
- Dynamics
365 – 55%
- Oracle
– 74%
Dynamics 365 vs Oracle
Sales Cloud Result: Oracle is the clear winner in this category since users were
able to use more of the functionalities from the system
Supported Devices
- Oracle
– Windows, Mac, Web-based
- Dynamics
365 – Windows, Android, Mac,
Web-based
Support Available
- Oracle
– Phone, Ticket, Live Support and
Training
- Dynamics
365 – Phone, Ticket
Languages Available
- Oracle
– International, USA,
France, Canada, China, UK, Japan, Germany, India, Spain, Italy, Portugal
- Dynamics
365 – International, USA, Canada, UK,
China, Germany, India, Japan, Spain, Russia, Italy, Dutch, Portugal,
Polish, Turkish, Swedish
Key Strengths
- An
established market leader.
- Offers
better customer support
- Support
integration with MS Office, Gmail, IBM Notes, etc.
Dynamics 365
- Easy
to Learn
- Quick
integration of CRM
- Support
by advanced Microsoft assets such as Azure, Cortana Intelligence, BI
tools, etc.
Now, let’s move to
features and benefits in different day-to-day operations.
Benefits of Dynamics
365 for Finance and Business Operations
Inventory Management
Accounts Receivable
With the help of
Dynamics 365, you can reprocess documents against budget control. You may scan
documents against possible issues.Maintenance of Budget Control Data
Benefits of Oracle
Sales Cloud
Sales Force Automation
Marketing Automation
Reporting and Analytics
Social Network Integration
Dynamics 365 vs Oracle
Sales Cloud: Final Words
Not all ERP solutions
have the same purpose. Both Dynamics 365 and Oracle have millions of fans and a
significant share in the ERP market. The system that is right for you will
solely depend on your preferences and requirements.Selecting the right
ERP can be one of your biggest investments. Therefore, it should be given
thoughtful consideration before finalizing the decision.
We can help you implement Microsoft Dynamics 365 CRM solution all you need to do is drop us a mail with your requirements for a Quote
If at all you want to go have an open licence CRM then we have LATVIK CRM based on LAMP (Linux Apache MySQL PHP) based CRM then just visit here >> https://latvikcrm.blogspot.com
Dynamics 365 vs Oracle
Sales Cloud Result: Draw
Functionality Achieved
Today, most
organizations are implementing new systems to enhance their business benefits.
Functionality achieved is the percentage of companies that have used more
functionality of their ERP.
- Dynamics
365 – 55%
- Oracle
– 74%
Dynamics 365 vs Oracle
Sales Cloud Result: Oracle is the clear winner in this category since users were
able to use more of the functionalities from the system
Supported Devices
- Oracle
– Windows, Mac, Web-based
- Dynamics
365 – Windows, Android, Mac,
Web-based
Support Available
- Oracle
– Phone, Ticket, Live Support and
Training
- Dynamics
365 – Phone, Ticket
Languages Available
- Oracle
– International, USA,
France, Canada, China, UK, Japan, Germany, India, Spain, Italy, Portugal
- Dynamics
365 – International, USA, Canada, UK,
China, Germany, India, Japan, Spain, Russia, Italy, Dutch, Portugal,
Polish, Turkish, Swedish
Key Strengths
Oracle
- An
established market leader.
- Offers
better customer support
- Support
integration with MS Office, Gmail, IBM Notes, etc.
Dynamics 365
- Easy
to Learn
- Quick
integration of CRM
- Support
by advanced Microsoft assets such as Azure, Cortana Intelligence, BI
tools, etc.
Now, let’s move to
features and benefits in different day-to-day operations.
Benefits of Dynamics
365 for Finance and Business Operations
Dynamics 365
enterprise edition was upgraded in July 2017. Now, it has advanced features
that can meet the requirements for even the most complex organizations.
Inventory Management
By using a single
unified database, users can manage and keep track of all their inventory
records. They can compare the sales performance of individual items and check
their history.
Accounts Receivable
Users can easily
customize the template of an invoice. They can add or remove fields according
to their requirements. Besides this, the Account Receivable (AR) automation
feature helps users minimize turnaround time and enables the supply, inventory,
purchase, customer service, and other processes to be easy and transparent.
With the help of
Dynamics 365, you can reprocess documents against budget control. You may scan
documents against possible issues.Maintenance of Budget Control Data
CFO Overview Workspace, users can find the
full state of their business including sales, purchasing, cash flow data, etc.
on the CFO overview workspace.
Benefits of Oracle
Sales Cloud
Sales Force Automation
This amazing feature
helps users perform a myriad of tasks simultaneously. For instance, you can
manage sales opportunities, partner relationships, and task and activity
management together. Beyond this, it enables you to sync email, contact tools,
and calendars with your CRM system.
Marketing Automation
Marketing Automation
allows users to perform various marketing tasks such as send bulk emails,
manage leads, and optimize multiple channel marketing campaigns. Moreover, it
also helps in analyzing return on investment.
Reporting and Analytics
Oracle Sales Cloud
makes reporting and analytics exceptionally easy. You can even forecast your
sales revenue by using market surveys, the latest marketing trends, and
historical sales data.
Social Network Integration
With its social
integration feature, you can reach your target audience and engage with them on
public social networks. This is an effective technique to leverage the ability
of popular social media to increase your marketing efforts.
Dynamics 365 vs Oracle
Sales Cloud: Final Words
Not all ERP solutions
have the same purpose. Both Dynamics 365 and Oracle have millions of fans and a
significant share in the ERP market. The system that is right for you will
solely depend on your preferences and requirements.Selecting the right
ERP can be one of your biggest investments. Therefore, it should be given
thoughtful consideration before finalizing the decision.
We can help you implement Microsoft Dynamics 365 CRM solution all you need to do is drop us a mail with your requirements for a Quote
We can help you implement Microsoft Dynamics 365 CRM solution all you need to do is drop us a mail with your requirements for a Quote
If at all you want to go have an open licence CRM then we have LATVIK CRM based on LAMP (Linux Apache MySQL PHP) based CRM then just visit here >> https://latvikcrm.blogspot.com
Need More Information Contact Us
Best Regards ,
Latvik Blog Team
LATVIK TECHNOLOGIES ™
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